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Answers That Keep You Moving

Every lab is unique, but the questions we hear often come from the same place — a drive to work smarter. Find quick answers to common questions below, or reach out for one-on-one support from a Pacer specialist.

Are Pacer and MarathonLS the Same Company?

No, Pacer and MarathonLS are two separate companies, owned by Marathon Global Holdings.

Where Does Pacer Operate?

Pacer’s headquarters is in Massachusetts, USA, but serves laboratories worldwide.

What Does Pacer Do?

Pacer supports research, bioprocessing, and diagnostic labs worldwide delivering secure supply chain distribution and value add services through inventory and procurement management services, single-use and bioprocessing support, and product distribution.

  • Inventory and procurement management: Going beyond the traditional vendor managed inventory (VMI) model and through secure supply chains, brand-agnostic sourcing, on-site support, off-site storage, and verified real-time data, the Pacer program delivers transparency, accuracy, and control to its customers.
  • Bioprocessing and single-use technologies: Pacer streamlines bioprocessing workflows with the only brand-agnostic single-use assembly configurator on the market. Through this tool, customers have full autonomy and control to select the products and brands they prefer for their assemblies, reducing lead times and enabling more efficient, flexible, and scalable bioprocess operations.
  • Product distribution: Pacer offers a comprehensive selection of laboratory consumables, from pipette tips and centrifuge tubes to specialty media and reagents, all designed for consistent quality and reliable availability. Supported by responsive customer service and secure distribution, these products help maintain accuracy and efficiency across research, diagnostic, and bioprocessing workflows.

How Is Pacer’s Inventory Management Program Different?

Pacer’s inventory management program goes beyond the traditional Vendor Managed Inventory (VMI) model through its value-add services like strategic procurement, off-site storage, and real-time visibility through your customer dashboard.

  • Procurement: Pacer procures products on your behalf, acting as an extension of your team, ensuring each purchase delivers equal or greater value than what was previously sourced. We only supply products directly when they benefit you, whether through better pricing, availability, or service. The program’s built-in transparency provides full visibility into sourcing decisions, giving you confidence to outsource daily purchasing while allowing Pacer the autonomy to execute approved strategies that drive measurable value.
  • Off-site Storage: Pacer ensures resilient supply chains by leveraging local warehouses to store critical and high-moving products for customers, eliminating disruptions to research.
  • Real-time Visibility: Through Pacer’s companion app, customers gain accurate, real-time visibility into their inventory, usage trends, and cost centers ensuring they are in control and have a reliable tool to make intelligent business decisions.

What Reporting Capabilities Does the System Provide?

Pacer’s customer dashboard provides real-time access to key reports and data insights at any time. Beyond simply tracking information, data analysts examine usage patterns to proactively refine par levels, anticipate changes, and strengthen supplier negotiations. Additionally, you can view inventory across multiple lab locations, whether within the same site or across a global network, for complete visibility and control. The system is also capable of integrating with your existing procurement platform, creating a single source for aggregated data and reporting.

How Does Pacer Eliminate Waste?

Pacer is dedicated to eliminating waste to reduce inefficiencies and operate more sustainably through proactive management of expiration date tracking, elimination of duplicate purchases, and proactive reallocation of products to other labs.

How Is Your Single-Use Assembly Configurator Different?

Pacer’s single-use assembly configurator is different because it allows users to completely customize their design. Customers can select exact part numbers from the brands of their choice, which Pacer’s technical engineers then review and source, assembling the final product complete with all required documentation. This combination of user autonomy and one-on-one engineer support reduces the typical design timeline by half.

What Types of Products Do You Sell?

Pacer sells private label products for applications in bioprocessing, genomics, cell and tissue culture, and more, as well as distributing thousands of products from its vast supplier network. View our product pages for a glimpse into the items we offer.

How Do I Purchase Products From Pacer?

Pacer’s consumable products can be found on platforms such as Prendio and LabViva, directly by contacting us, and through our inventory and procurement management program. Stay tuned for additional purchasing options that will simplify access for customers.

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